We understand how disappointing it can be to receive damaged planter boxes. If your urban planter boxes arrive with any damage, please contact our customer support team within 30 days of delivery. To process your return or replacement, you'll need to provide clear photos of the damaged boxes and the original packaging. Once we verify the damage, we'll promptly ship out replacement boxes at no extra cost or issue a full refund based on your preference. Our goal is to resolve this quickly so you can enjoy your gardening space without delay. For faster assistance, have your order number ready when you reach out to us via email or our website's live chat. We're committed to ensuring your complete satisfaction with our products.
What is the return policy if my urban planter boxes arrive damaged?
If you have any different opinions or need to consult us further, please pay attention or send us an email. We will reply to each of you individually! Thank you for your support and trust!