We understand that finding the right size urban planter boxes for your specific space is crucial for creating your perfect green oasis. That's why we offer a customer-friendly return policy designed to give you peace of mind when shopping for our gardening solutions.
If your purchased planter boxes don't fit your intended space as expected, you have 30 days from the delivery date to initiate a return or exchange. We recommend thoroughly reviewing our detailed product dimensions and using our virtual space planner tool before ordering to ensure compatibility with your balcony, patio, or indoor area.
For returns due to size incompatibility, we provide a full refund of the product price when items are returned in their original condition with all packaging intact. Alternatively, you can opt to exchange your planter boxes for different sizes that better suit your spatial requirements. Our customer service team can guide you toward better-fitting options based on your specific measurements and gardening goals.
To prevent fit issues, we suggest measuring your available space twice - both width and depth - while accounting for walking room and plant growth space. Consider the mature size of your plants and remember to include additional clearance for maintenance access. Many gardening enthusiasts find that creating a simple paper template of the planter footprint helps visualize how it will occupy the space before making a purchase.
We're committed to helping you create the urban garden of your dreams, and our flexible return policy ensures that finding the perfect fitting planter boxes is a stress-free experience.