We understand that receiving damaged or unsatisfactory urban planter boxes can be frustrating. That's why we have a straightforward and customer-friendly return policy in place to ensure your complete satisfaction. If your planter boxes arrive damaged or do not meet your expectations, please contact our customer support team within 14 days of delivery. Provide your order number and photos of the damaged items or the issue. We will promptly arrange for a return, replacement, or refund, depending on your preference. Our goal is to make the process as seamless as possible, prioritizing your gardening experience and trust in our products. We stand by the quality of our urban planter boxes and are committed to resolving any concerns quickly and efficiently.
What is your return policy if the urban planter boxes arrive damaged or aren't what I expected?
If you have any different opinions or need to consult us further, please pay attention or send us an email. We will reply to each of you individually! Thank you for your support and trust!