URBAN PLANTER BOXES

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What's the return policy if the urban planter boxes I order don't meet my expectations?

We understand that sometimes products may not meet your expectations, and we want to ensure your complete satisfaction with our urban planter boxes. If you're not happy with your purchase for any reason, we offer a straightforward return policy. You can return the planter boxes within 30 days of delivery for a full refund. The items must be in their original condition, unused, and in the original packaging. To initiate a return, please contact our customer service team with your order number. We'll provide you with a return shipping label and instructions. Once we receive the returned items, we'll process your refund to the original payment method within 5-7 business days. We're committed to making your gardening experience positive and will address any concerns promptly.

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