It's a common concern when ordering garden items online: what if the urban planter boxes arrive and they just don't work for my space? Don't worry, we've got you covered. Our customer-friendly return policy is designed for this exact situation.
If your new planter boxes don't fit your balcony, patio, or intended area, you have options. We accept returns within 30 days of delivery, provided the items are in their original, unused condition and packaging. Simply contact our support team to initiate a return. We'll provide a prepaid return label for your convenience. Once we receive the items, you can choose a full refund to your original payment method or an exchange for a different size or style that better suits your spatial needs. We recommend carefully reviewing the product dimensions in the description before ordering and using a tape measure to visualize the size in your actual space. Our goal is to ensure you are completely satisfied with your urban gardening setup, without the stress of being stuck with planters that don't fit.